Frequently Asked Questions

General

• How to Download Google Chrome (Web Browser)
• How to Reset Your Password
• Password reset email not coming through
• Some suppliers don't have VAT numbers
• I can’t find a specific supplier

BEEtoolkit & LevelONE

• Invalid ID number
• Scores not showing even when data is entered
• What if I make a loss or my profit is less than a quarter of the Industry Norm and how does it affect my scorecard?

Supplier Management System (SMS)

• VAT number invalid
• Supplier’s status level appears as unknown